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POLICY AT

997x Legal Terms: What Applies to Your Account

997x operates under a defined set of legal terms that govern how your account, transactions and access to our platform work — availability depends on your local law and eligible regions in Bangladesh. Read through these terms so you know exactly where you stand before you start.

  • Account Terms
  • Jurisdiction Scope
  • User Rights
  • Policy Contact
TERMS AND CONDITIONS

Our Policy Posture and How It Applies

These legal terms set out the relationship between you and 997x when you access our platform, open an account or carry out any activity through our services. Access to 997x is subject to the laws and regulations of your jurisdiction — if online gaming or sports betting is restricted or prohibited where you are located, these terms do not override that restriction and you remain responsible for checking your local legal position before proceeding. By creating an account, you confirm that you are of legal age in your jurisdiction and that accessing this platform is permitted under the laws applicable to you. 997x reserves the right to restrict, suspend or close accounts where access falls outside eligible regions or where account activity does not comply with these terms. Transactions on your account — including deposits and withdrawals processed through bKash, Rocket or Upay — are subject to the transaction conditions set out in the account wallet section of your profile. These payment rails are available to eligible accounts in supported Bangladesh regions; their availability does not constitute a representation that the platform is legally accessible in every part of Bangladesh. We may update these terms from time to time; continued use of your account after an update constitutes acceptance of the revised terms. The current version is always accessible from the footer of every page.

  • bKash

    Wallet deposits and withdrawals via bKash are subject to the transaction limits and verification steps shown in your account.

  • Rocket

    Rocket transfers are processed under the conditions displayed at the point of transaction in your account wallet.

  • Upay

    Upay is available as a payment option for eligible accounts; limits and steps are shown inside your account.

  • Jurisdiction Note

    Access depends on your local law and eligible region. These terms do not override any restriction that applies in your jurisdiction.

WHAT THIS COVERS

Where These Terms Apply and What They Cover

Not every part of your interaction with 997x falls under the same policy clause. This section draws the boundary clearly so you know which activities these terms govern and where third-party rules take over.

  • Account Access

    These terms govern how you open, use and close your 997x account, including login, identity verification steps and account suspension. Actions taken inside your account — such as updating your details or reviewing your transaction history — fall within this scope.

  • Transactions

    Deposits and withdrawals processed through bKash, Rocket or Upay are covered by these terms to the extent that 997x controls the transaction flow. The payment provider's own terms apply to the transfer on their side of the transaction.

  • Site Content

    Game content, odds displays, promotional notices and all other material published on 997x is covered by these terms. You may not reproduce, redistribute or commercially use any content from this site without written permission.

  • Third-Party Services

    Game studios and payment providers operate under their own terms and licences. 997x is not responsible for the policies of third-party services accessed through or alongside our platform; you should review those terms separately.

YOUR ACCOUNT RIGHTS

Practical Actions Available to You Under This Policy

These terms are not one-sided. You have concrete actions available to you at any point — whether you want to check what data we hold, correct something on your account, or raise a question about how a policy applies to you. Your account dashboard is the starting point for most of these actions: transaction records, account details and communication preferences are all accessible from the signed-in area. If something is not visible there or you need a correction that the account settings page does not cover, our support route is open. We aim to respond to policy-related questions through the same channels we use for account support. Where a request involves account data or a formal correction, we will confirm receipt and let you know the next step. You do not need to submit a formal legal request to ask a straightforward question about your account or how a term applies to you — just reach out through the contact options listed in the support section below.

  • Review Your Records

    Your full transaction history is available in the account wallet section once you are signed in. Check deposits, withdrawals and any adjustments from there.

  • Correct Account Details

    Update your name, contact details or payment method preferences directly in account settings. For changes that require identity verification, follow the steps shown on the verification page.

  • Raise a Policy Question

    If a term is unclear or you want to know how a specific clause applies to your account, contact us through the support routes listed below. We will respond with a plain explanation.

  • Request Account Support

    For account closures, data queries or formal correction requests, use the support contact path. We will confirm receipt and outline the next step in the process.

POLICY CONTACT PATHS

How to Reach Us About These Terms

If you have a question about these legal terms, your account rights or how a policy applies to your situation, use the contact routes below. We do not publish response time commitments here — check the support page for current availability details.

  • Live Chat

    Open the chat widget from any page on 997x while signed in. Use this for account-related policy questions and to get a reference number for your query.

  • Email Support

    Send policy or account queries to the support email address listed on the Contact page. Include your account username so we can locate your record quickly.

  • Help Centre

    The Help Centre at 997x covers common policy questions, account steps and transaction queries. Search there first — many answers are available without waiting for a reply.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

We take the handling of your information seriously. Here is how the key areas work in practice.

  • Data Handling

    We collect only the account and transaction data needed to operate your account and process payments through bKash, Rocket or Upay. We do not sell your personal data to third parties. How we store and use that data is set out in our Privacy Policy, accessible from the site footer.

  • Cookies

    997x uses cookies to keep your session active, remember your preferences and understand how pages are used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function.

  • Account Security

    Your account is protected by the login credentials you set at registration. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately using the live chat route.

  • Retention and Changes

    We retain account and transaction records for as long as required by applicable law and our operational obligations. To request a review of what we hold or to ask about a correction, use the email support route and include your account username.

POLICY QUESTIONS ANSWERED

Common Questions About These Legal Terms

Straight answers to the questions we hear most often about how these terms work and what they mean for your account.

Does 997x operate legally in Bangladesh?

Access to 997x depends on the laws and regulations applicable in your location. We do not make a blanket claim that the platform is legally accessible in every part of Bangladesh. You are responsible for checking whether access is permitted under the laws that apply to you before opening an account.

What happens to my account if I am in a restricted region?

If your account is accessed from a region where our services are not available, 997x reserves the right to restrict or suspend that account. If you believe a restriction has been applied in error, contact support through live chat or email with your account details and we will review the situation.

Can I see all the transactions on my account?

Yes. Your full transaction history — including bKash, Rocket and Upay deposits and withdrawals — is available in the account wallet section once you are signed in. Records are displayed in chronological order and include transaction reference numbers.

How do I correct incorrect information on my account?

Most account details can be updated directly in the account settings page while signed in. For changes that require identity verification — such as updating your registered name — follow the verification steps shown on that page. If you cannot make the change yourself, contact support by email with your account username.

How will I know if these terms change?

When we update these terms, the revised version is published on this page with a new effective date. Continuing to use your account after an update means you accept the revised terms. We recommend checking this page periodically, particularly before making a significant transaction.

Who do I contact if I have a formal data or policy request?

Send formal data or policy requests to the support email address listed on the Contact page. Include your account username and a clear description of your request. We will confirm receipt and outline the next step. For general policy questions, live chat is usually faster.