Casino / Slots
At 997x, we are straightforward about what data we collect from your account, how we use it, and what choices you have. Access and use of this platform depends on your local law and eligible regions.
When you open an account with us, we collect the information needed to run it — your registration details, login activity, transaction records tied to payment methods like bKash, Rocket, and Upay, and device data from the browser or mobile session you use to connect. We collect this data to process your account, handle deposits and withdrawals through your chosen local payment rail, and respond to support requests you raise with us. We do not sell your personal information to third parties. Data shared with payment processors — including bKash, Rocket, and Upay — is limited to what those services need to complete a transaction you have initiated. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in your eligible region. You can ask us to review what we hold, correct inaccurate details, or raise a question about how your data is being used by reaching our support team through the contact routes published on this site. Availability of this platform and the scope of data obligations depend on your local law and the eligible regions we serve.
This policy applies to data we collect directly through your 997x account and the services we operate. It does not extend to third-party sites or services you reach through links on our platform.
Covers registration data, login records, session activity, and any account changes you make through the 997x platform directly.
Covers payment data processed through bKash, Rocket, and Upay when you initiate a deposit or withdrawal from your account wallet on this site.
Covers how we use browsing behaviour on our own pages to improve navigation and game lobby layout. Does not include data from external sites.
Does not cover how payment providers, game studios, or external links handle your data. Each third party operates under its own privacy terms.
You have real choices about the data we hold on your account. You can ask us to show you what personal information is recorded against your profile — this includes registration details, transaction history linked to bKash, Rocket, or Upay, and any support correspondence. If something is wrong, you can ask us to correct it. If you want to close your account, you can request that through the account settings page or by contacting support directly. We will confirm receipt of any data request and handle it in line with the rules that apply to your eligible region. For questions about retention periods or how specific data types are used, our support team is the right starting point — contact details are on the published support page of this site.
Submit a request through our support channel to see the personal data held on your account, including transaction and login history.
Update basic profile information directly in account settings, or contact support if a correction requires our team to action it.
Send your question through the support route published on this site. We will confirm receipt and respond according to applicable regional rules.
Initiate closure from your account settings page or contact support. Data retention after closure follows the rules of your eligible region.
If you have a question about how your data is handled, the right place to start is our published support routes. We do not list channels or hours we cannot stand behind — use only what you see on the site.
Open the chat widget on any page of the site to reach our support team directly with a data or account query.
Send your data request or privacy question to the support email address listed on our contact page for a written response.
Visit the help section inside your signed-in account for self-service options including profile corrections and transaction records.
We apply standard security measures to your account data, including encrypted connections for login and payment sessions. Data handling practices are reviewed when platform or regulatory requirements change in the eligible regions we serve.
We use cookies to keep your session active and to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Login sessions use encrypted connections. If you notice unexpected account activity, contact support immediately through the live chat or email route on this site.
We keep account records while your account is active and for a period after closure as required by applicable rules in your eligible region. You can ask about specific retention periods via support.
When this policy changes in a material way, we will post the updated version on this page. Continued use of your account after a posted update means you have seen the revised terms.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the registration details you provide, your login and session activity, transaction records from payment methods like bKash, Rocket, and Upay, and device or browser data from your sessions. We collect only what is needed to run your account and process your transactions.
We share data with payment processors — including bKash, Rocket, and Upay — only to the extent needed to complete a transaction you have started. We do not sell your personal information. Game content studios on the platform handle only the data their games require during a session.
We retain your data while your account is active and for a period after closure as required by the rules applicable to your eligible region. If you want to know the specific retention period for a data type, contact our support team through the published routes on this site.
You can update basic profile details in your account settings. For corrections that need our team to action, or to request a review of what we hold, contact support via live chat or the email address on our contact page. We will confirm receipt and respond in line with regional rules.
Transaction data passed to bKash, Rocket, or Upay is limited to what those services need to process the payment you initiated. Each payment provider operates under its own privacy terms. We do not store full payment credentials on our platform.
Start with our support team — use the live chat on any page or the email address on our contact page. Describe your concern clearly and we will respond according to the data rules that apply to your eligible region. Availability of remedies depends on local law.